Services Request Form

You may also call us for a services request at 877-291-1158.

Please fill out form to request services from FedTek.

Name*
Work Email*
Work Phone Number*
Work Street Address*
City, State*
Zip Code*
Agency or Type of Business*
Please verify all information below to prevent delays in service delivery...
Serial Number*
The serial number is a ten or twelve digit alpha-numberic number that is unique to your product. (e.g. CSN65BM18V)
Confirm Serial Number*
Spare Part Number (if available)
If you have it, please provide the spare part number of the failed part. For hard drives, it can be found on the front label of the drive. If you do not have the spare part number of the drive, please provide the site and speed of the drive in the description field.
Product Number*
The Product Number is a six or seven-digit alpha-numeric number that identifies your product (e.g. C8376A, BBF40EA, 456895-002)
Problem Description and Additional Notes (including more serial numbers)
File Upload (up to 512MB)
Accepted file types: jpg, gif, png, pdf.
Delivery Time
- As soon as possible (Will depend on the unit's warranty service level and is subject to part availability)
- Scheduled Delivery (Use this option if your business has limited hours or if no one will be available to receive the part if sent ASAP)
Note: Delivery times are approximate and cannot be guaranteed. Same day delivery may take up to 4 hours and require a signature.
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